Privacy Policy

Welcome to DNC Sports Club. We value your privacy and are committed to protecting your personal information. This Privacy Policy, effective as of March 16, 2025, explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect
We collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details when you book a session or contact us.
• Payment Information: Credit/debit card details, expiration dates, and security codes, handled securely by third-party payment gateways and not stored on our servers.
• Booking Details: Date, time slot, and preferences (e.g., swimming level).
• Automatically Collected Information: IP address, browser type, device information, and pages visited, collected through cookies and tracking technologies.

How We Use Your Information
Research suggests we use your data for:

• Processing and managing bookings, including sending confirmation emails and reminders.
• Communicating updates or changes to your schedule.
• Improving our website and services by analyzing user behavior.
• Responding to queries and providing customer support.
• Sending marketing communications with your consent.
• Complying with legal and regulatory requirements, and detecting fraud.

Data Security
We take industry-standard measures, including encryption and secure servers, to protect your data from unauthorized access. Our staff is trained in confidentiality, and we’ll notify you of any data breaches as required by law.

Sharing of Information
We do not sell or rent your data, except:

• When required by law or legal processes.
• With third-party payment processors for secure transactions.
• With service providers like website hosts, bound by confidentiality agreements.
• In case of mergers or acquisitions, ensuring data handling aligns with this policy.

Cookies and Tracking
We use cookies to enhance user experience and analyze website performance. Types include:

• Session Cookies: Temporary, deleted when you close your browser, for session actions.
• Persistent Cookies: Remain until deleted, for remembering preferences and tracking behavior.
  You can manage settings through your browser, but disabling may affect features.

Your Rights
You can access, update, or delete your personal information by contacting us. We’ll respond within 30 days.

Contact Us
For privacy queries, reach out at:

• Email: info@dncsports.club
• Phone: +91 9545316060